When We Are Closed

Telephone: 111

We participate in a county wide co-operative and calls are taken by an experienced nurse based in Worcester. You may be given advice over the telephone or asked to attend to see the duty doctor. The doctor may call you before coming out to visit to see if there is another way to help with your problem. A home visit will be arranged if necessary. Patients are encouraged to attend the call centres if possible, thus saving valuable time and usually enabling you to be seen more quickly.

Patients with injuries will continue to go, as before, to casualty (A & E) at Worcestershire Royal Hospital, Charles Hastings Way, Worcester - where accident and emergency trained staff are available.

Primary Care Centre Hours

  • Weekdays (Monday – Friday) 18:30 – 08:00
  • Saturday, Sunday and Public/Bank Holidays - all day

Always telephone the Primary Care Centre first for advice, appointments or treatment - telephone 0845 6090669

Cancellations – please notify the Primary Care Centre as soon as possible if you appointment so that it may be allocated to someone else.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website